Orders must be placed before 1pm GMT. All orders placed after 1pm will be delivered the following working day.
- All UK and worldwide orders are shipped from our UK fulfilment centre in the South of England. Orders placed before 1pm (UK time) will be shipped the same day. Orders placed after 1pm will be shipped the following day.
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Fortify Skin) at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.
Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address